Top Tips To Find Missing Emails In Gmail

It’s like suddenly discovering your purse is stolen. Or perhaps even more dreadful! Not finding an important email in your Gmail inbox can simply turn you upside down, but don’t panic. Take a deep breath and read on to learn some useful tips before you consider seeking help from Gmail customer service.

How Your Emails Can Disappear

There are a number of ways your emails can go missing. Maybe you recently used a non-Gmail application or another Gmail account to gain entry into your inbox. This may trigger a setting issue causing you emails to disappear. Sometimes, a filter is to blame for the mess, as it might send your emails to trash automatically. But the maximum chances are that the emails have been deleted from your account or marked as spam. If you delete an email from your inbox, it still remains in the Trash folder for 30 days. In any case, here are some ways to try finding your missing email.

Steps to Take

  • Search your inbox – Start by searching your Gmail inbox with appropriate search terms. It is always a good idea to use a word or a short phrase related to the subject or headline of the lost email. If you choose to use a phrase, consider keeping the phrase within a quotation mark. This helps the search robot to single out the search term as a phrase versus multiple words.
  • Check deleted messages – If the results from the inbox search are irrelevant, scroll down to the bottom of the page and you may find a memo saying “Deleted messages match your search. View them or go to trash to delete forever.” Great! So there is hope! Now simply view the matching results in the trash folder. If you find what you are looking for, do not forget to move it back to the inbox.
  • Search the spam folder – If the email is still missing, search the spam folder with related keywords like you did in the inbox. In many cases, lost emails are found in the spam folder. So perform a search and see whether you have the luck. If not, you perhaps have deleted the email completely. You can contact Gmail customer service for help. Contacting by phone is possible, only if you are using paid Google Apps account for work. Otherwise, you can post a question to the Gmail Forum page or send an email to the support team.

If you find all your emails are suddenly missing from your Gmail account, you should report a safety issue from Google’s contact page. Maybe your account has been hacked and someone has deleted all the messages from your account. If you suspect hacking of your account, you should change the password of your account right away. It is important to fill out the missing emails form in Gmail Support page. You also have the option to restore your deleted contacts. Visit the relevant Gmail Help page for more information on how to restore your missing contacts or how to recover your missing messages.

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